How To Order
Our new website is designed to be very easy to use - you don't even need to register as a Customer to place an order! Here's an Overview of the Ordering and Payment process. Please do get in touch using the 'Contact Us' information at the top of the page if you are unsure of anything or are having any problems. We're happy to help!
Simply click on the categories you are interested in and the relevant products will be displayed. Click on the Product for full information, and Click 'Add To Cart' for any product you wish to order and the items will be held in your shopping basket until you wish to complete your purchase. To continue shopping, simply scroll down on the screen, or press the 'backspace' key, and your goods will remain in the basket.
When you've finished selecting products
Click on 'Shopping Cart' (visible towards the top right of each page) and the items you have selected will be displayed. You can remove any item by simply clicking the X to the right of each item. You can also change the quantity ordered by using the + and - buttons, which appear either side of the Qty. Please note that Postage & Packing charge (if applicable) will not be added yet, but at the final stage of the Checkout Process. Click on 'Checkout' to proceed.
Entering Customer Details
You have the choice of either registering for an Account with us or using the 'Guest Account' option if you do not wish to set up an account. If you have shopped with us before, you can login, using the email address and password that you chose when you first registered. If you've forgotten your Password, simply click on 'Forgotten Password?' and it will be emailed to you.
You will need to select your Shipping Option - Shipping cost is £2.95 in the UK and costs £4.95 for the European Union, and £19.99 for anywhere else in the world. The Shipping Charge will be calculated automatically depending on your delivery address.
Now it's time to choose how you'd like to pay. At present, we offer three ways to pay - Any Debit or Credit Card, PayPal, or Cheque.
Your Shopping Basket will then be displayed for a final check. The Total that you will need to pay is shown. Simply follow the instuctions below for the Payment Method you have selected to complete your Order:
Paying By Debit/Credit Card
Simply click on the Debit / Credit Card option, and complete the details asked for (as requested by your bank) and then approve the payment. Once done, you will be returned to the Llandudno Emporium website and you will receive an email from us confirming the order/transaction.
Paying by PayPal
Click on 'Confirm Order'. There will be a slight pause as you are transferred to the Paypal website, where you will need to login as normal and approve the payment. Once done, you will be returned to the Llandudno Emporium website and you will receive an email from both us and Paypal confirming the order/transaction.
Paying By Cheque
Please note that it will be necessary for your cheque to clear before we can despatch any items, therefore delivery times will be longer using this method. Click on 'Confirm Order'. Please send your cheque to us at the address below, writing your Order ID (found at the top of the Order Confirmation Email we will send you as soon as you place your Order) on the back of the cheque or just attach a copy of the Email to your Cheque. Cheques should be made payable to 'Peter Knowles' and sent to 'Llandudno Emporium, 'Cartref', Llwynon Road, LLANDUDNO, Conwy, LL30 2QF.
We sincerely value your custom and appreciate you supporting an independent retailer. A reminder....please do get in touch using the 'Contact Us' link at the bottom of the page if you are unsure of anything or are having any problems. Thank you.